💟📦FREE SHIPPING + CASH ON DELIVERY 📦💟

FAQs

Q: HOW DO I ORDER ON YOUR WEBSITE?

A: Simply find the package you'd want and click the 'ORDER NOW' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?


A: Absolutely! We use SSL security to ensure all your personal information is encrypted. 
Q: WHAT COURIER DO YOU USE IN SHIPPING?

A: Slim 'n Shape Online Store offers Cash on Delivery service nationwide. This is in partnership with LBC Express Philippines.

Q: HOW MUCH IS THE SHIPPING FEE?

FREE Shipping Nationwide

Q: HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?

A: Order delivery estimate.
Cash on delivery Metro Manila
2-3 business days
Cash on delivery Outside Manila
3-5 business days

Please take note that our cash on delivery service is handled by a third party courier, whether it would be LBC etc. We do not hold or control the time of the delivery once it is on transit status.

Q: I DID NOT RECEIVE ANY CONFIRMATION, WHAT SHOULD I DO?

A: If you successful used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 5-10 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation withing 5-10 Hours, please contact us at  info@litepremiumph.com


Q: MY ITEM HAS NOT ARRIVED ON THE GIVEN TIMEFRAME?

There are instances where the shipping time takes more than we stated, this is because of some reasons

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area

Always make sure to complete your Address to ensure a successful delivery.

For more questions, please email us at info@litepremiumph.com